Terms and Conditions

Privacy Policy

ZenCash is committed to protecting your privacy and your personal data. We want you to understand how we may collect, store, use and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.” Please note, this Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for ZenCash and use the Service you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time, and if we do so, we will post changes to this page.

Information we may collect

During the registration and the completion of the subsequent “Settings” pages inside the website, we will collect the following information:

  • Upon registration: email address, password
  • Settings: User Information: Full name, title, phone numbers, fax number, username
  • Settings: Company Profile: Company name, mailing address, website URL, description of business, years in business, type of business, other notes about your business
  • Settings: Account & Billing: Billing address, credit card number, expiration date, and CVV code, banking information including name on account, account type, account number, ABA number, and acceptable “payee” names for your company.

In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application, information collected via the browser, user generated notes and other data keyed into the website in conjunction with your use of the Service may be collected. Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

The use of technology to collect information

Cookies

It is important for us to track how our website is used, and we (or our service providers or partners) may place “cookies” on your computer or device. Cookies are small data files that identify you when you use our services. You have the option to decline our cookies by using your browsers settings tools, but this may interfere with your use of our website and services.

Log File Information

Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Protecting Personal information

Any information that can be used to identify a person is “Personal Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in the United States. Our safeguards and procedures have been implemented in accordance with applicable United States state and federal law and regulations to maintain the physical and electronic security of our software, services and your personal information.

Using Personal Information

We use your Personal Information to provide you the features and functionality of the Service, and may share it with our trusted third parties, to ensure that you have a safe, high-performance experience when using the Service. When you use the Service, including accepting a payment, contacting customer service or requesting technical support, in addition to many other interactions with ZenCash, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all ZenCash customers by ensuring compliance with applicable US state and federal laws and our own policies. We may also use this information to measure how our members use the Service, and improve and enhance our offerings to you.

ZenCash may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.

We use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) monitor the effectiveness of our Service; (c) monitor aggregate metrics such as total number of visitors and traffic; (d) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and (e) help you efficiently access your information after you sign in.

Sharing Personal information

ZenCash will not rent or sell your Personal Information to others.

We may store personal information in locations outside the direct control of ZenCash (for instance, on servers or databases co-located with hosting providers).

ZenCash will share your Personal Information with a limited number of ZenCash partners for the explicit purpose of providing services to you (such as those described below). If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy. Sharing of your personal information with third parties, will include but not limited to:

  • Third-party debt collection agencies and legal and financial service providers we use in connection with providing the Service.
  • Printing service providers we use in connection with providing the Service.
  • Law enforcement authorities or government representatives who may require us to share information in order to comply with court order and other legal mandates, or when we believe that disclosure is necessary to report suspicious activities, prevent physical harm, financial loss, or violations of our agreements and policies.
  • Other third parties, subject to your prior consent or direction.

As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or dissolution.

Except as otherwise described in this Privacy Policy, ZenCash will not disclose Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our User Agreement, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of ZenCash, our customers or others.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, ZenCash will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

ZenCash shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond ZenCash’s control.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case ZenCash may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that ZenCash keeps on file by contacting us as described below.

Minor’s Privacy

Protecting the privacy of minors is especially important. For that reason, ZenCash does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on ZenCash. In the event that we learn that we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as described below.

Links to Other Web Sites

ZenCash is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by ZenCash in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

Please contact us with any questions or concerns regarding our policy.

Customer Support Team
214-580-2000
support@zencash.com